Luxury Interactive 2015 (past event)
October 13 - 15, 2015
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Jennifer Marchetti
CMO
Better Homes And Gardens Real Estate
Check out the incredible speaker line-up to see who will be joining Jennifer.
Download The Latest AgendaWho Is The Luxury Consumer? Digitally Marketing To The Affluent And Aspirational
Sunday, January 10th, 2016
10:00 It’s Not About The Channel—It’s About Consistency Of Service
Although online and mobile innovations are blurring the lines of experience and expectation, the ability to offer personalized service is what wins the day. As providers of products and services to the luxury market, it’s imperative for a company to understand its clients’ functional and emotional motivations, and to ensure a complete service approach that encompasses all of these needs to a unique and hyper-personalized level.
Better Homes and Gardens Real Estate, a leading lifestyle brand in the real estate industry, is looking toward the future of the role of the luxury real estate professional. Through a combination of lifestyle-based training tailored to the luxury agent, insightful thought leadership and a full suite of luxury marketing materials, the brand has built a foundation to empower its network of real estate professionals to capitalizes on personalized service, and transform their role to that of a trusted advisor. During this session, Jennifer and Amy:
• Discuss the role of lifestyle marketing, the consumer point of view and technology in developing a service-oriented approach
• Provide insights into how training can elevate service levels and inspire people to distinguish themselves in the competitive luxury segment
• Discuss thought leadership in the luxury real estate market
Better Homes and Gardens Real Estate, a leading lifestyle brand in the real estate industry, is looking toward the future of the role of the luxury real estate professional. Through a combination of lifestyle-based training tailored to the luxury agent, insightful thought leadership and a full suite of luxury marketing materials, the brand has built a foundation to empower its network of real estate professionals to capitalizes on personalized service, and transform their role to that of a trusted advisor. During this session, Jennifer and Amy:
• Discuss the role of lifestyle marketing, the consumer point of view and technology in developing a service-oriented approach
• Provide insights into how training can elevate service levels and inspire people to distinguish themselves in the competitive luxury segment
• Discuss thought leadership in the luxury real estate market